Privacy Policy

1. Introduction

This Privacy Policy explains how Recorando Tiling Institute (“we”, “us”) collects, uses, and safeguards personal information when you access our website, enroll in courses, or contact us.

2. Information we collect

• Account data: name, email, password (hashed), organization.
• Contact data: phone number and messages you send via the contact form.
• Transaction data: purchased courses, billing summaries (processed by payment providers).
• Usage data: pages visited, device information, approximate location derived from IP.
• Preferences: theme settings and cookie choices stored in your browser.

3. How we use information

• To provide and improve courses and support.
• To process payments and send transactional communications.
• To maintain security, prevent fraud, and comply with legal obligations.
• To analyze course engagement in aggregate without identifying individuals.

4. Cookies and local storage

We use essential cookies and localStorage for preferences (e.g., theme and cookie banner state). You can accept or decline non-essential cookies using the footer banner.

5. Sharing

We do not sell personal data. We share limited data with service providers (e.g., payment processors, hosting) under contracts requiring confidentiality and security.

6. Security

We apply administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit, access controls, and audit logging.

7. Retention

We retain account and transaction records for as long as necessary to provide services and meet legal requirements. You may request deletion of your account where applicable law permits.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict processing. To exercise rights, email [email protected].

9. International transfers

Data may be processed in the United States. We rely on appropriate safeguards for international transfers as required by applicable law.

10. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

11. Changes

We may update this Policy. Changes take effect upon posting. We will update the effective date above.

12. Contact

Questions? Email [email protected] or call +1 (415) 555-0198.